VIBER the FREE mobile messaging and VoIP company pledges financial aid to the Philippine National Red Cross (PNRC) and the GMA Kapuso Foundation for their relief and rehabilitation efforts to the typhoon stricken areas in the Central Visayas region.

VIBER also spearheaded its very own #YolandaPH relief campaign called VIBER HELPS.  On top of this initiative is its VIBER OUT, a new service that allows Viber users to make free calls to Globe mobile subscribers anywhere in the Philippines.  The expanded service which was launched two weeks ago, was born out of the pressing need to address the breakdown of communication services in the Visayas.

Viber CEO Talmon Marco said,

Mr. Talmon Marco, Viber CEO
Mr. Talmon Marco, Viber CEO

“We are releasing this in an urgent manner due to the local crisis in the Philippines. Viber is the largest messaging provider in the Philippines, and as such we have a duty to our users to help with relief.”

The initiative allows super typhoon Yolanda victims to get in touch with their relatives to and from the calamity zones bridging the communication gap and providing a bit of comfort and peace of mind to thousands of hopeful souls.

Elated with the good news, Viber users all over the world instantly posted their enthusiastic response in social media.  But after some time, they realized that aside from the free international calls, there was an even more pressing need for Filipinos to make free local calls to their loved ones at this time of distress.

Heeding the clamor of its users, Viber initiated a collaborative effort and reached out to all local telecoms.  Viber and Globe worked 48 hours straight to enable free calls to Globe mobile numbers.  Viber Out is further strengthened by Globe, and the participation of other foreign telco companies (Israel, China, Japan, Austria to name a few) who have also willingly volunteered their free local termination services as part of their mounting support for the typhoon victims.

On-ground, Viber partnered with Ayala Malls, the Philippine Red Cross and the AFP Public Affairs Office (PAO) to create Relief Communication Centers in key cities and the various priority typhoon-stricken areas to provide free mobile use and laptops for typhoon affected families unable to find and communicate with each other.  Viber Country Manager Crystal Lee in partnership with Philippine National Red Cross Chairman and CEO Richard J. Gordon and Ayala Malls launched SAGIP TAWAG centers to bridge communication and help over 60,000 families who are unable to contact and communicate with their loved ones locally and abroad.

Within the next few days, relief communication centers were opened in 14 Ayala Malls where mobile phones and laptops are made available to the public to make free international and local Globe mobile calls.  Viber volunteers also assisted affected families and accepted donations.  Through the AFP-PAO, Viber was also able to set-up in high priority affected areas and provide  100 Viber-ready Mobile phones and online tablets and laptops.


PNRC Chairman and CEO Richard Gordon lauds Viber’s charitable contribution and timely assistance in the country’s disaster management program.

“Apart from food, clothing and shelter, communication plays an important part in linking Filipinos to their families and relatives, and providing relief volunteers with the proper link to coordinate with their constituents,” he stresses.

Get in touch with VIBER and know more about their VIBER HELPS programs:

  • Visit viber.com/typhoon for complete list of countries and SAGIP TAWAG CENTERS
  • Message +63 – VIBERHELPS (8423743577) for volunteers and inquiries
  • Viberhotline +63-911-VIBERPH (8423774) for Viber-related concerns
  • Facebook.com/OfficialViberPhilippines
  • Twitter.com/viber_ph

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