The Results Companies, one of the world’s leading customer experience management partners in the business processing outsourcing (BPO) space, formally opened their third (3rd) site in the Philippines last May 23 (Wednesday) at Q Plaza Cainta in front of the Sta. Lucia East Grand Mall.
The grand opening was graced by Cainta Mayor Mon Ilagan and Vice Mayor Roberto Sicat together with Results Executive Team led by President and COO Alec Brecker and SVP for Operations Aaron Fender.
According to Mayor Mon Ilagan, The Results Companies is the 2nd call center locator in Cainta. Tele Tech which is located inside the Robinsons Mall in Ortigas Junction as the first.
“The launch of Q Plaza is an exciting time for Results. The Philippine market has provided us with incredible success and we plan to continue the expansion of Q Plaza to a total of 750 seats over the next 12 months.” – Aaron Fender
The Results Companies operates in two other locations in the country – Silver City in Pasig and Eastwood in Quezon City.
The Q Plaza site is expected to tap into heavily populated suburban areas such as Quezon City, Marikina, and neighboring Rizal towns. It will focus on mostly voice-based marketing work for clients based in the US. The initial phase will result in a 250-seat capacity and will employ about 800 workers over the next 12 months. More employment opportunities not only for Cainta Residents but the whole of Mega Manila and their neighboring provinces.
“The Philippines continues to provide our clients with top-notch customer care and sales agents and has solidified Results’ competitive foothold in the far shore market. We are appreciative of the country’s commitment to our company and we look forward to continuing to give back to the communities that support us.” – Alec Brecker
Here are some of the photos of the grand opening and a view inside Results Companies Q Plaza Site:
About THE RESULTS COMPANIES
The Results Companies is a 22 year old US based international providers of business process outsourcing (BPO) solutions exclusively focused on Partner Branded Support Worldwide. With over 5,000 employees in near shore, off shore and domestic customer contact centers. In the Philippines, they have 3 existing sites with a total of 1, 637 seats and over 2,110 employment opportunities.
The Q Plaza Site includes a significant support structure of operation managers, supervisors, trainers and quality roles. Results is also currently accepting applications for sales agents and support positions through their website.